Blogue de Lyne Robichaud

01 février 2012

My Top 3 Opengov wishes for Quebec

Someone asked me today which were my top 3 opengov wishes. What would be yours?

I would like the government of Quebec to make intelligent and appropriate responses that are expected by the people of this province to face new challenges of our time.

1) TAKE STEPS TO CHANGE THE MENTALITY in all areas and for all those involved, by LEARNING TO BECOME MORE FLEXIBLE in accepting calculated risks and incidents for what they are. Adopt a vision and new policy plan to take advantage of rapidly developing technologies and changes. Make the necessary changes so that values are changing in depth, which will lead to replace the culture of this government. Analysis of types of cases of resistance, mandatory training, methods that facilitate a way to work together, regular evaluations of employees and officials, convertion of the supervitory philosophy to an ‘horizontal supervision’, fewer regulations and more shared responsibilities, etc. Get away from the monolithic leadership model. Re-integrate elements related to the sacred: encourage different values, like listen, observe, emotional bonding with citizens and collaborators, show that you empathize, try to understand others, empower others, be of service together, share wisdom together, trust, etc.

2) BECOME AN OPEN GOVERNMENT LEADER in all areas and for all those involved, by TAKING CHARGE, taking responsibility for the development of open government in each department and institutions of the government, based on transparency, participation and collaboration. Inspire actions, at the municipal level, within the Canadian space, and at the international level. Take bold initiatives. Get out of the comfort zone by taking risks. Set stretch goals that enable to develop new skills. Become a purveyor of hope. Encourage and develop talent, create knowledge and promote excellence, exploite knowledge and add value, provide governance and define frameworks, create incentives and options.

3) DEVELOP SOCIAL INTELLIGENCE (COLLABORATION) in all areas and for all those involved, by setting DIVERSIFIED STRATEGIES of collaboration with organisations, businesses, other goverments and citizens. Become social smarts by understanding how to use social media to develop social intelligence and social networks. Build effective communities of practice based on co-creation and co-production, knowledge management, e-learning, professional networking and development. Bridge silos, increase collaboration, increase productivity, cut expenses, improve access to information, better manage programs, improve transparency, enhance and accelerate situational awareness and decision making, better serve citizens, and respond more rapidly.

Open data is a sub-set of open government. I would like the government of Quebec to releases data of quality rather than a quantity of data that citizens will not know that what to do with. Data that leads to collective knowledge mobilized to process this data.

Release data, then draw on inspiration, ideas and opinions of organizations, businesses and citizens to solve problems together. Have development phases where people can contribute in a variety of different ways, ranging from applauding inspirations to contributing complex concepts. Being a part of a challenge would requires participants anywhere from a few minutes to many hours.

1) A CHALLENGE ABOUT INNOVATION: The DOSSIER SANTÉ, the digitalization of health records in Quebec raised several concerns. Release relevant sets of data, while organizations, businesses and citizen's help are asked to find solutions to improve efficiency in this area. Several problems are associated with the management of this project. They should be analyzed, while not losing sight of the overview.

2) A CHALLENGE ABOUT EFFICIENCY: Since 2000, HYDRO-QUEBEC awarded computer contracts that cost nearly $1 billion. Nearly 40% of them have exceeded the budgets, which doubled the expected spending. Certainly, data sets and information about contracts would help all to see more clearly and propose solutions to improve the efficiency of the government in this area.

3) A CHALLENGE ABOUT CREATIVITY: MUSEUMS have not established a comprehensive strategy to increase their revenues. Using data sets, ask organizations and citizens to seek diversification strategies and re-think the role and missions of museums to contribute to increase their revenues.

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