My suggestions of training steps for high officials and government employees:
> TRANSFORMATIONAL LEADERSHIP. How to BEHAVE in an open government.
Government officials often fall into denial, blame others to avoid taking responsibilities, are afraid of transparency, are sometimes accused of corruption, etc. What type of behavior, what values are associated with the open government philosophy? What behaviors contribute to creating transparency, participation and collaboration? What can be changed, to make the transition from the old behavioral patterns, to a transformation into an open government?
> EMPOWERMENT, EMPOWERMENT, AND EMPOWEMENT. How to PERFORM in an open government.
Emphasis on individual, community and organisational empowerment. A continuous training program, every 3-4 months, because empowerment is a way of life. See my post "The effect of empowerment in an Open Government philosophy" about guru of customer service, John Tschohl, on empowerment trainings in businesses (and governments)
> EFFECTIVE MANAGEMENT OF THE WISDOM OF CROWDS. How to SOLVE problems in an open government.
What is exactly the wisdom of crowds? (I call it collective consciousness.) Where does it come from? How does it work? How can it be managed effectively by governments, via participative and collaborative open government platforms? Once the mechanisms of wisdom of crowds are understood, governments can start exploring ways to establish co-creation and co-production relationships with citizens, to improve services and solve problems.
> OPEN GOVERNMENT BUSINESS MODEL. How to IMPLEMENT an open government.
Once the necessary leadership, and management skills are in place, then I would go into greater details, explaining what is the full spectrum of possibilities with open data and open government platforms.
Uncle Sam Calling
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